North Atlantic Networks













Router Management

North Atlantic Networks has selected Cisco as its exclusive routing platform and offers management services to its customers who use Cisco products. North Atlantic Networks's management services extend beyond basic plans provided by SMARTnet, a troubleshooting and replacement only service. You get full access to North Atlantic Networks's expertise to perform modifications or provide advice required in a constantly changing network environment. North Atlantic Networks's Cisco Premier Certified Partner credentials assure you of our expertise and every North Atlantic Networks engineer you will work with is Cisco Certified. North Atlantic Networks's backbone is completely Cisco Powered.

Consider how your router's workload has increased-many now provide VPN and Firewall services in addition to basic routing functions. Consider also the constant changes required when maintaining a dedicated firewall, VPN concentrator or even a simple access list. North Atlantic Networks's Management Services are a great alternative or supplement to expensive vendor hourly rates-North Atlantic Networks's fee for a year is often less than a single vendor visit. Selecting a management plan can save your company money.

All plans come with the following features:
  • Unlimited configuration modifications
  • Router IOS backup and off-site storage
  • Security review with recommendations
  • Router reconfiguration in the event of a failure
  • Periodic IOS reviews and upgrades
Basic Management Services

Covers the basic Cisco IOS (Internet Operating System) running on a router (firewalls and concentrators are covered under other plans). North Atlantic Networks will perform unlimited modifications to the router upon request. North Atlantic Networks will work directly with your staff or your vendor. If your router is running services such as NAT or DHCP, runs an access list or if you have servers, firewalls or VPN concentrators that route through your router, this option should be selected.

Advanced Management Services

If your router uses one advanced service, such as firewall or VPN services in addition to the services covered in the Basic plan above, this management plan is for you. Routers with two or more advanced IOS services will require Premium Management Services detailed below.
Premium Management Services

Routers with two or more advanced IOS services, or any dedicated networking equipment will require this plan. For example, if your router is running Firewall services and VPN services together. Or, if you were running a PIX firewall or VPN concentrator, you would choose this package.